Privacy Policy

Soft Touches Aesthetics Ltd is committed to respecting your privacy and the privacy of every patient, visitor, and staff member.  The information we collect about you will be used to fulfil the required services and enable us to improve how, as an organisation, we deal with you.

Should you have a question about the data we store, our contact details are:

Claire Newman

Soft Touches Aesthetics ltd

2b Cambridge Road

Sawbridgeworth

Hertfordshire

CM21 9BS

Clairenewman10@gmail.com

07854747409

 

The information that we collect about you will only be used lawfully (in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018). All data is retained exclusively within the United Kingdom, or transferred only to ‘third countries’ where ‘adequacy of protection’ or specific certification as defined by The GDPR has been confirmed.

This information will not be disclosed to anyone outside Soft Touches |Aesthetics ltd or its associated companies, partners, and other companies with which Soft Touches |Aesthetics ltd has arranged services for your benefit.

We expect the information we hold to be accurate and up to date. You have the right as an individual to find out what information we hold about you and make changes if necessary; you also have the right, assuming we are not obligated by law to refuse, to ask us to stop using the information.  To have your information removed or rectified, please contact clairenewman10@gmail.com

The type of information that we will collect on you, and you voluntarily provide to us includes:

Name

Date of birth

Proof of ID

Email address

Mobile number

Address

Medical history

Consent forms

Photographs

Treatments

Payment information

Newsletter subscriptions

You are under no statutory or contractual requirement or obligation to provide us with your personal information; however we require at least the information above in order for us to safely offer you care and treatment at Soft Touches Aesthetics ltd.   

The legal basis for processing your data is based on your [specific consent/performance of a contract/compliance with a legal obligation/your vital interest/our legitimate interest] that we will have [requested/stated] at the point the information was initially provided, therefore we will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so.  Unless we are precluded from doing so by law, you have the right to remove your consent at any time via the unsubscribe link included on all emails we send by contacting us and requesting that processing of your details be restricted or deleted.

Unless otherwise required by law, your data will be stored for a period of 8 years after the last treatment or death at which point it will be deleted.

PROTECTION OF PERSONAL INFORMATION

Soft Touches Aesthetics ltd. takes precautions, including administrative, technical, and physical measures, to safeguard your Data against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Soft Touches Aesthetics ltd. uses industry-standard efforts to safeguard the confidentiality of Data, including encryption, firewalls and SSL (Secure Sockets Layer). We have implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your Data.

[Delete Cookies and Analytics sections if policy not website related]

COOKIES

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GOOGLE ANALYTICS

This website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with non-personal site analytics, which in turn help us improve this website. Google Analytics tracking uses cookies in order to provide meaningful reports about web site visitors’ but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics only uses first-party cookies. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than www.soft-touches.uk Further detailed information on Google Analytics cookies can be found here.

If you have a concern about how we handle your data, or you would like to lodge a complaint, you may do so by contacting The Information Commissioners Office.